FAQ'S

Have you got yourself into a situation?

For more information on how our in app boosters and other game features can help you progress through the game, or for general support, check out our FAQs below:


IN-APP PURCHASES

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SUPPORTED DEVICES

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TROUBLESHOOTING

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HOW TO PLAY

Eva Black Money has the option to purchase virtual items in-game using the app stores e.g. iTunes App Store or Google Play. 

It is essential that you protect your device to prevent unauthorized charges on your account, especially if young children have access to your device. If you are concerned about Mobile In-App Purchases, please note that you can create a password to prevent unauthorized charges.

 

In-app purchases on iOS

How do I restrict in-app purchase on my iOS device?

 

  • Tap the 'Settings' icon
  • Tap 'General'
  • Tap 'Restrictions' and then select 'Enable Restrictions'
  • You will then be prompted to enter a passcode
  • Re-enter the passcode to confirm
  • Then scroll down to 'In-App Purchases' and turn this off by tapping the switch left

Automatic In-App Purchases are now disabled and a pin will be required to enable purchases on your device. 

Please note: Instructions above may vary. Please refer to your device user manual for more information.

I purchased an item on my iOS device but haven’t received it. What shall I do?

If you purchased an item but did not receive it and would like a credit in game, please select the contact us button below. Alternatively, if you would like a full refund, please click here to contact Apple directly.

In-app purchases on Android

How do I restrict in-app purchase on my Android device?

 

  • Open the Google Play Store app
  • Tap the 'Menu' button
  • Then select 'Settings'
  • Scroll down to the 'User Controls' section and select 'Require password for purchases'
  • Then select the first option 'For all purchases through Google Play on this device'
  • Your Google Play password will now be required for all purchases

Automatic In-App Purchases are now disabled and a password will be required to enable purchases on your device. 

Please note: Instructions above may vary. Please refer to your device user manual for more information.

I purchased an item on my Android device but haven’t received it. What shall I do?

If you have a query about an Android purchase, please click the contact us button below and have your purchase receipt and order number ready. The order number can be found on the purchase receipt and looks like this: 1234567890123456789.123456789012345678901 or GPA:0123-4567-8998-7654-01624. 

If you are unable to find your purchase receipt, you can sign in to Google Wallet to retrieve it – visit, https://www.google.com/wallet/.

HOW TO PLAY

Match three or more units (total of five) of the same kind to earn points and other bonuses as they burst. Gain as many points as possible to achieve one, two or three stars.

How do I earn points?

When you match three or more units of the same kind, they burst and you win points.

What are Boosters?

Boosters can be helpful if you find yourself in the bunker, or if you’re stuck on a particularly challenging level. A variety of boosters can be purchased on all levels to help you progress through the game.

How do I use boosters?

Boosters can be activated during gameplay. Boosters are available in gameplay will be presented at the bottom of the screen. Select the booster you want to use/purchase to activate it.

What types of boosters are available?

You can purchase all sorts of boosters during gameplay, each allowing you to do something different during the game:

  • Money Bag: Destroy all items of the same color
  • Double Swipe: Destroy all units in your row
  • X Swipe: Destroy all units directly in your row and column
  • Plus 5: Get 5 additional moves after gameplay is over
  • Overswipe: Switch to an item that doesn't match
  • Magic Wand: Replace the nearby items color
  • Bomb: Destroy item's within nearby 5 cells

How many lives do you get in Eva black money?

You begin the game with five lives. If you don’t pass a level, you will lose a life, with one life being refilled for free every 30 minutes. If you don’t like waiting, you can purchase a full set of lives from the Store to keep on your mission.

What do I have to do to complete a level?

You need to do two things to complete a level:

  1. Win enough points to earn at least one star.
  2. Complete the challenge that is set at the start of the level.

 

Supported devices

iOS & Android

Eva Black Money is available on iOS (iPhone, iPad, iPad Mini) and Android Phone devices. Please refer to the app store info to find out if your device is compatible with the latest version of the game.

Please note: Due to changes in technology over time – such as new mobile devices coming into the market - it is possible that the game will experience performance issues or will no longer work as originally intended on certain devices.